Privacy Policy

1. Information We Collect:

When you use our website (www.energielab.store), we may collect the following information:

• Personal details(name, email address, phone number, billing/shipping address).
• Payment information(processed securely through third-party gateways, we do not store card details).
• Technical information(IP address, browser type, cookies, device identifiers).
• Marketing data(preferences, survey responses, or information submitted through lead forms).

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Provide customer support.
• Send order confirmations, shipping updates, and customer service communications.
• Send promotional emails, newsletters, and marketing campaigns (you may opt out anytime).
• Improve our website through analytics and performance tracking.
• Comply with legal or regulatory obligations.

3. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, analyse traffic and deliver targeted advertisements. You may adjust your browser settings to refuse cookies, but some features of the site may not work properly.

4. Sharing of Information

We may share your information with:

• Payment processors (to securely handle transactions).
• Shipping and logistics providers (to deliver your orders).
• Marketing and analytics partners (e.g., Google Analytics, ad platforms).
• Regulatory authorities if required by law.

We never sell your personal data to third parties.

5. Data Retention

We retain your information as long as necessary to fulfill orders, provide services, comply with legal obligations and for legitimate business purposes.

6. Your Rights

You may:

• Request access, correction, or deletion of your personal data.
• Opt out of marketing communications.
• Request information on how your data is processed.

To exercise these rights, contact us at (*Info@energielab.store*).

7. Age Restrictions

Our products are not intended for individuals under 18 years of age. By using this site, you confirm you are at least 18 years old.

8. Security

We take reasonable measures to protect your data from unauthorized access, disclosure, or misuse. However, no online system is 100% secure.

9. Updates

We may update this Privacy Policy from time to time. Please review it periodically.

10. Contact Us

For privacy concerns or questions, please contact:

📧 info@energielab.store